mS
martin S
1 reviews | Active since Dec 2018
21 Dec 2018, 08:39
Non stop harrasment
This company is harassing people of outstanding accounts, without being able to proof of such accounts. They keep on sending me emails and SMS's to settle a netstar account that I never had before. When I asked them for proof of this account, they could not provide me any. So how do they expect people to pay without them being able to proof of such account.
I never had any altech account, and I will NEVER pay anything without them providing proof.
Sort your **** out and stop harassing me
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
21 Dec 2018, 12:06Dear MR MARTIN STOOP
Our reference number: ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Our reference number: ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Norman Bissett & Associates Group's reply21 Dec 2018, 12:06
Official
Dear MR MARTIN STOOP
Our reference number: ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Our reference number: ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team