JA
Jerome A
1 reviews | Active since May 2012
09 Nov 2018, 08:35
No Response for incorrect claim for outstanding account/Possible ****
I was sent a mail from Norman Bisset & Associates claiming that i owe an outstanding Vodacom account. I have never had a vodacom account and have sent them a mail on the 12 September trying to resolve this issue but have not had any reply, i then sent another mail on the 20 September and still no reply. I have again received a mail from Norman Bisset & Associates claiming that i need to pay this account. The fact that they do not reply makes me feel as though it is a ****.
Norman Bisset & Associates if you use Hello Peter please reply to my mail to resolve.
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Norman Bissett & Associates Group's replyOfficial
12 Nov 2018, 10:39Good day Mr Jerome Aronjt
Thank you for raising your concerns with us regarding the calls you are receiving.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your concerns with us regarding the calls you are receiving.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Norman Bissett & Associates Group's reply12 Nov 2018, 10:39
Official
Good day Mr Jerome Aronjt
Thank you for raising your concerns with us regarding the calls you are receiving.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your concerns with us regarding the calls you are receiving.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
• Reference number for the account
You may contact us via email at ***
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Rafieka Mohamed
Customer Care Team