NO PROFFESSIONALS IN THIS COMAPANY...AT ALL

I PAID OFF MY ACCOUNT WITH STUPPEL & BERMAN, THIS WAS DONE LAST YEAR AUGUST THE 26TH, I EVEN FORGOT I HAD SETTLED THE AMOUNT. NOW NORMAN BISSET CALLS ME & SAYS THE ACCOUNT IS NOT SETTLED. I PAID THE THE FIRST AMOUNT FOR R2194.78. LATER ON I REALIZED THE ACCOUNT IS CLOSED. I SENT THEM PROF THAT MY ACCOUNT WAS SETTLED WITH STUPEL & BERMAN FOR THEM TO REFUND ME THE AMOUNT I PAY TO THEM. EVERYTIME I CALL THEM, I SPEAK TO A DIFFERENT PERSON & THEY TELL ME THE PERSON RESPONSIBLE FOR MY ACCOUNT IS NOT AVAILABLE. I NEED THEM TO REFUND ME THE AMOUNT I PAID THEM..THEIR SERVICE REALLY SUCKS THUS FAR!!!!