No feedback in 2 months

<p>Ingrid Man from Norman Bisset said she would call me with feedback on my fnb cheque account. Im talking over a month ago. I followed up several times and each time a consultant tells me they will write her a message to call me. Either they dont do that or Ingrid is avoiding me. I am still waiting for a call which surprises me because when i was making payments no one forgot to remind me. Yet now i have to struggle to close an account. First National bank must maybe use other collection companies because this one has failed to meet the quality and standards of FNB. Someone please call me with a resolution. Its getting boring playing hide and seek!</p>