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COMPLAINT // MTN

I had a cellphone contract with MTN which I paid in full (see attached MTN statement)

MTN incorrectly handed the account over to NIMBLE CREDIT (NORMAN BISSETT) I have been phoned numerous times regarding the account. Every time I explain to the consultant that the account has been fully paid and I have sent proof of payment to them as well.

On ??? my wife spoke to a consultant at NIMBLE CREDIT that told her that MTN had "SOLD" my debt to NIMBLE CREDIT and that my query regarding the outstanding amount had been escalated by various consultants to management. To date we have received no feedback.

This is having an extremely negative effect on my credit affordability and my credit score has dropped with 13 points.

I have app**** for credit but have been turned down by the credit provider as a result of the false allegations made by MTN and the account incorrectly handed over to NIMBLE CREDIT my name has now been tarnished.

Should this matter not be resolved I will have no other option but to consult an attorney.

If you cannot see the attachment, please contact me so that I can provide the documents.

Thank you.

Kind regards