Item: Norman Bissett & Associates Group
Rating: 1
Author: WENDY P

Norman Bissett & Associates Group's replyOfficial

25 Sept 2018, 08:10

Good day

Thank you for raising your concerns with us regarding the calls you are receiving.

We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following to ensure we remove it from the normal production environment.

• ID number
• Contact number that you are receiving the calls on and date of the last call.
·Reference number for the account
You may contact us via email at ***

Kind Regards

Ghaironessa Mosaval

Customer Care

Norman Bissett & Associates Group's reply25 Sept 2018, 08:10

Official

Good day

Thank you for raising your concerns with us regarding the calls you are receiving.

We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following to ensure we remove it from the normal production environment.

• ID number
• Contact number that you are receiving the calls on and date of the last call.
·Reference number for the account
You may contact us via email at ***

Kind Regards

Ghaironessa Mosaval

Customer Care

WP

WENDY P's updateReviewer Update

26 Sept 2018, 06:20

WELL THIS JUST SHOWS HOW BAD YOUR SERVICE IS AS YOU DONT EVEN FIND THE INFO YOU ARE EMAILING ME ABOUT Norman Bissett & Associates ********** Unsubscribe Thu, Sep 13, 1:53 AM (13 days ago) to me YOUR ACCOUNT IS OVERDUE!! Dear Wendy Pieterse Your Vodacom account is overdue, the balance is R 890.00 as at today. Kindly understand that by ignoring our requests, you are damaging the excellent credit record you had previously maintained. You are incurring additional expenses in form of overdue interests. We strongly urge you to contact us to discuss an affordable and sustainable repayment plan. We encourage you to contact us today on ********** 448 or email us at ********** to discuss a way forward. Pay at FNB, Acc: ********** 5093, Branch: 200109, Ref APV15527 or Account number: 3H1. ********** 9 Fax proof payment .

WP

WENDY P's update26 Sept 2018, 06:20

Reviewer Update

WELL THIS JUST SHOWS HOW BAD YOUR SERVICE IS AS YOU DONT EVEN FIND THE INFO YOU ARE EMAILING ME ABOUT Norman Bissett & Associates ********** Unsubscribe Thu, Sep 13, 1:53 AM (13 days ago) to me YOUR ACCOUNT IS OVERDUE!! Dear Wendy Pieterse Your Vodacom account is overdue, the balance is R 890.00 as at today. Kindly understand that by ignoring our requests, you are damaging the excellent credit record you had previously maintained. You are incurring additional expenses in form of overdue interests. We strongly urge you to contact us to discuss an affordable and sustainable repayment plan. We encourage you to contact us today on ********** 448 or email us at ********** to discuss a way forward. Pay at FNB, Acc: ********** 5093, Branch: 200109, Ref APV15527 or Account number: 3H1. ********** 9 Fax proof payment .

Norman Bissett & Associates Group's replyOfficial

26 Sept 2018, 08:09

Dear Ms PIETERSE ,

Our ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind Regards,

Ghaironessa Mosaval

Customer Care Team

Norman Bissett & Associates Group's reply26 Sept 2018, 08:09

Official

Dear Ms PIETERSE ,

Our ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind Regards,

Ghaironessa Mosaval

Customer Care Team

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