MS
Morongwa S

1 reviews | Active since Oct 2013

30 Mar 2015, 13:57

Need to learn customer phone ethics

This is the 2nd time where I have a consultant from this company giving me attitude and being rude. Please teach your consultants to speak to people. This Lydia lady spoke to me like I am an illiterate. Told her to to call me back later as i am off to a meeting. she was rude saying please pay your account, did not even care to know if she was speaking to the correct person.!

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply31 Mar 2015, 08:32
Official
Hello Kgadiseab,

Our apologies for the inconvenience you've experienced.

Your comments have been forwarded to the Customer Service Department who will respond directly to you.

Kind regards,

The Admin Team