CM
Cl M

1 reviews | Active since Dec 2018

13 Jul 2021, 11:11

NBA you are useless!!

My husbands accounts was bought by NBA from Capitec many years ago, The account is closed and im battling to get a closed account letter ive been going back and forth with NBA for 3 months now and no one want to assist. this is affecting us ad we need this removed before we can purchase a home. But NBA just dont want to assist i need this sorted ASAP. you guys are the worst

0
Replies (4)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply13 Jul 2021, 14:53
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

CM
Cl M's update13 Jul 2021, 15:18
Reviewer Update
Thank you im looking forward to response regarding this matter
CM
Cl M's update14 Jul 2021, 10:26
Reviewer Update
24hours passed no response, only a complaint receipt email from NBA. please need this sorted ASAP
CM
Cl M's update14 Jul 2021, 10:29
Reviewer Update
Issue sorted. Thank you NBA