BO
Beverley O'DONOVAN
1 reviews | Active since Feb 2016
16 Feb 2016, 09:44
NBA Nashua Mobile
I am receiving sms from NBA Nashua stating that I owe money. This is impossible as was fully paid up when Nasha closed. Nashua automatically deducted all money due on a debit order and my final invoice revealed that I was full paid up to date. Please can you refrain from sending me these sms. The crazy thing is that they do not stipulate an amount owed - because there is no amount owed!!! The sms request immediate payment
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Norman Bissett & Associates Group's replyOfficial
19 Feb 2016, 15:28Hello Bevod123,
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We removed your mobile number from our contact database, please allow 24 hours for the removal to have effect.
Many Thanks in this regard
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We removed your mobile number from our contact database, please allow 24 hours for the removal to have effect.
Many Thanks in this regard
The Admin Team
Norman Bissett & Associates Group's reply19 Feb 2016, 15:28
Official
Hello Bevod123,
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We removed your mobile number from our contact database, please allow 24 hours for the removal to have effect.
Many Thanks in this regard
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We removed your mobile number from our contact database, please allow 24 hours for the removal to have effect.
Many Thanks in this regard
The Admin Team