SM
Sanalicious M

1 reviews | Active since Jul 2020

05 Apr 2022, 10:56

NBA

2017 I got a call from one of the consultant at standard bank stating that I owe them 3000,it came as a shock to me becausee I know I did not borrow money watsover they said I haven't use my bank card for 3 years and I did not close the account so it was monthey bank charges...I've tyred to get clarity but I've agree to pay them,I did pay 3500 so far but still they say I'm still owing 2000,my question is why I'm paying as if I took a loan.. reference is NORMBISSET***SEE.

0
Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply05 Apr 2022, 14:27
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler

Kind Regards

Ilhaam Joubert
Customer Care Team
SM
Sanalicious M's update05 Apr 2022, 14:41
Reviewer Update
Good day

The statement that you send still you a not resolving anything because I did not refuse to pay standard Bank although they did not ask anything for 3 years and they were aware I'm no longer using the account so they did close the account but I had to pay 3000 which I did so I don't understand 1900 that I'm still owing it's for what...I did not take a loan remember!
SM
Sanalicious M's update05 Apr 2022, 14:43
Reviewer Update
I want to stop debit order SAP because when I go to the bank you're usin different reference number.