1 reviews | Active since May 2015
Nashua Mobile Account Details incorrect
Good day,<br> <br> I am absolutely at my wits end now. I am receiving phone calls from the Norman Bisset and Associates call centre on a daily basis to inform me that I owe Nashua Mobile money.<br> <br> I have tried to be patient and have on numerous occasions explained to the Call Centre agent(s) that I have never had a or never will have a Nashua Mobile Contract and therefore it is impossible for me to owe them money.<br> <br> I have asked them to provide me with the contract where my details and signature appears and the only response I get is we will send you a statement.<br> <br> This is clearly a case of either identity theft or ***** and I have asked to speak to senior management on numerous occasions without any success.<br> <br> Please can this issue be resolved for once and for all!<br>
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
As promised your complaint will be fully investigated, and we will advise accordingly.
Kind regards
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
As promised your complaint will be fully investigated, and we will advise accordingly.
Kind regards
The Admin Team
