tT
telizaloxton T

1 reviews | Active since Jan 2017

26 Oct 2021, 12:53

most ***********

I received a phone call in September making arrangements to settle my account in two months with a discount. First payment went off and second payment went off yesterday. according to me I do not owe anything anymore. Now I get a phone call telling me that my ****** account is in arrears with a person that does not understand what the hell I am saying. Most *********** person and when I phone requesting answers no one can ****ing tell me!

0
Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply27 Oct 2021, 13:56
Official
Good day,

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind regard

Ilhaam Joubert

Customer Care Team
 
 
tT
telizaloxton T's update28 Oct 2021, 20:32
Reviewer Update
What did you investigate because a second ****ing debit order went off!!!!!
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply29 Oct 2021, 12:09
Official
Good day,

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind regard

Ilhaam Joubert

Customer Care Team