1 reviews | Active since May 2017

15 Jun 2022, 07:56

MBA CALLS

I am being called as early as 7:45am in the morning and I am being called 5 times per day by different agents, when I try to explain that I already got a call, the agent argues with me and said that I am lying it's not the first call and she said that I have to receive a call from you guys a lot of times because I am owing. I feel like this is harassment because your agents are very Rude and not empathetic.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply15 Jun 2022, 10:51
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team