JM
Joshua M

1 reviews | Active since Apr 2018

20 Mar 2022, 09:40

Mandate

Please remove the DebiCheck you have on my account because I do not remember giving you the details to this account a mandate was sent to. I cannot stop this on my side

0
Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply25 Mar 2022, 12:29
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team
JM
Joshua M's update27 Mar 2022, 15:35
Reviewer Update
Thank you for your response.

Please see to it that the deducted amount on the 25th of Feb is returned back to my account .
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply28 Mar 2022, 10:50
Official
Good day

We provided feedback to your email address after we had telecommunication regarding the deductions.

Kind Regards

Ghaiornessa Mosaval
Customer Care Team