Lack of Intelligence?

<p>I had an account with Altech netstar which they made an error between a previous and current account I had with them. After numerous attempts and phone calls and sending them information they could not resolve/understand the issue and handed me over to Norman Bisset in March 2015.</p> <p> </p> <p>The whole ritual was repeated. All info was send and communicated. Spoke to them over the phone explaining but to no avail. I am not sure if they lack intelligence, are ***********, or simply to lazy to go through the documentation and/or enjoy harassing people.</p> <p> </p> <p>I do not get sensible communication from them. They just send an email once every 2 or 3 months telling me how concerned they are because I am not paying.</p>