INCORRECTLY HANDED OVER

This battle has been going in since December 2014 - I received the first call from them stating that I've been handed over in September 2014 - for my Nashua Mobile Account - I told the consultant that I have a paid up letter to confirm the account has been paid up - I was asked to fax the letter - which I couldn't do at that stage as I was on summer holidays - about a week later I've sent the details through - heard nothing - Today I receive another sms - still outstanding asking me to fax the letter again!!! <br> Can someone please sort this out - I really don't have time for this.<br> Regards, <br> <br> Amanda van Niekerk