MK
Mike K

1 reviews | Active since Dec 2017

06 Dec 2017, 13:06

*********** Staff

I had arranged for a debit order to be put through my account monthly for a set amount. The BRILLIANT staff that are employed at this company decided to cancel the debit order after the 1st month and change it to a direct deposit acc without informing me. Now this has become MY problem! I have never dealt with more rude or *********** people than this crowd. I have spoken to 5 different people in the last 2 days and nobody is interested in sorting out THEIR error!

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply06 Dec 2017, 13:31
Official

Thank you for raising your frustrations and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team