1 reviews | Active since Dec 2011
*********** STAFF
<p>FOR THE PAST FEW MONTHS MY FINANCE AND I HAVE BEEN DEALING WITH NORMAN BISSETT & ASSOCIATES. WE HAVE SINCE HAD MANY MANY QUIRIES WITH THEM REGARDING DEBT ORDERS. WE HAVE CHANGED OUR BANKS 2 MONTHS AGO AND HAVE INFORMED NORMAN BISSETT & ASSOCIATES ABOUT THE CHANGES MADE IN ORDER TO AMMEND THE BANKING DETAILS ON THIER SIDE. UPON TRYING TO CLOSE THE OLD ACCOUNT KNOW THAT ALL DEBIT ORDERS HAS BEEN CHANGED OVER TO THE NEW, WE WERE TOLD THAT WE COULD NOT CLOSE THE ACCOUNT AS THE ACCOUNT IS OVERDRAWN WITH ALMOST R2000 DUE TO FAILED DEBIT ORDERS FROM NORMAN BISSETT & ASSOCIATES. AFTER A FEW WEEKS OF CALLS TO NORMAN BISSETT & ASSOCIATES TELLING THEM TO STOP DEBIT ORDERS TO THE OLD ACCOUNT AND PAY BACK THE MONEY AS IT IS CAUSING A BAD CREDIT RECORD, NORMAN BISSETT & ASSOCIATES IS STILL DEBITING THE INCORRECT ACCOUNT. AND THEY HAVE THE NERVE TO SEND A NOTIFICATION TO SAY THEY ARE GOING TO DEBIT THE ACCOUNT. WE HAVE ASLO GONE TO THE BANKS TO STOP THE DEBIT ORDERS FROM GOING THROUGH BUT IT NOW SEEMSAS IF NORMAN BISSETT & ASSOCIATES ARE CHANGING THE REFFERENCE NUMBERS IN ORDER TO GET THE MONEY OUT OF AN ACCOUNT THAT IS MEANT TO BE CLOSED! WE CONTACTED NORMAN BISSETT & ASSOCIATES TO TELL THEM THAT WE WILL BE STOPPING ALL PAYMENTS TO THEM UNTIL THEY BRING THE OVERDRAWN ACCOUNT UP TO DATE AND STOP PUTTING THROUGH DEBIT ORDERS ON AN ACCOUNT THAT IS NO LONGER IN USE, BUT THIS HAS STILL NOT HAPPENED. THEY ARE JUST CARRYING ON IN THE SAME WAY! EVERY SINGLE WEEK THERE IS MORE CHANGES ADDED TO THE ACCOUNT AND EVEN THE BANK CANNOT DO ANYTHING ABOUT IT. SO IF ANYONE OUT THERE HAS TO DEAL WITH NORMAN BISSETT & ASSOCIATES PLEASE BE VERY CAREFUL. THESE PEOPLE ARE NOT OUT TO ASSIST YOU THEY WILL PUT YOU IN DEBT BECAUSE THIER STAFF ARE TOO LAZY AND *********** TO UNDERSTAND THEIR OWN WORK. IM HIGHLY DISGUSTED WITH NORMAN BISSETT & ASSOCIATES AS WE HAVE SPENT HOURS ON THE TELEPHONE TRYING TO SORT OUT THIS MESS BUT WE GET NO JOY. AND THEN NORMAN BISSETT & ASSOCIATES STAFF HAVE THE ORDACITY TO CALL YOU THE NEXT DAY AND TELL YOU TO MAKE A DIRECT PAYMENT TO THEM AS THE DEBIT ORDER BOUNCE! BUT THE MORE WE TELL THEM THE BANK DETAILS HAVE CHANGED THE MORE THEY UNDERSTAND NOTHING!</p>
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
We promised your complaint will be fully investigated, and we will furnish you with a response on the matter.
Regards
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
We promised your complaint will be fully investigated, and we will furnish you with a response on the matter.
Regards
The Admin Team
Just to keep you updated, i have not recieved any response after this! NORMAN BISSETT & ASSOCIATES are not even responsive to compliants. How is this company still in busness?
Just to keep you updated, i have not recieved any response after this! NORMAN BISSETT & ASSOCIATES are not even responsive to compliants. How is this company still in busness?
