1 reviews | Active since Sept 2013
******* DEBT COLLECTIONS BY NORMAN BISSET & ASSOCIATES
I have in the past 24hrs had 3 calls from your 060 numbers, and the past month maybe 6 calls! I have been polite and listened and informed that I do not have a standard bank account, never had an overdraft or loan facility with them but Im still being harassed. When I asked information about this account they indicated that it was opened in 2014/2015 and last active. If there was indeed any bank charges or account fees on this so called account it should have been communicated when it was closed! Your constant calling is harassment and your consultants should please learn how to make notes. And again if there was any outstanding fees on this account it has already prescribed and its ******* to contact and harrass consumers! "The prescription of consumer debts is regulated by the National Credit Act 34 of 2005 (when the credit agreement falls under the NCA) and the Prescription Act 68 of 1969. The Prescription Act generally regulates all aspects of the prescription, which would also include consumer debts, while section 126B of the National Credit Act regulates and prohibits certain practices related to prescription, such as the selling of prescribed consumer debts or the continued collection or re-activation of prescribed consumer debts. " If the matter continues I will refer the matter to the Ombud!
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
