1 reviews | Active since Sept 2018

10 Oct 2018, 17:21

I wonder why your clients give you business putting our lives in a mess.

Item: Norman Bissett & Associates Group
Rating: 1
Author: Mpho N

I paid up in May but still struggling to be de-listed. They told me that they are working on it on the 26th of Last month however to date I haven't heard from them. I must go and protest at their clients facilities at African Bank Offices in Midrand, maybe this issue will then be resolved.

Helpful (0)

Replies (3)

Norman Bissett & Associates Group's replyOfficial

11 Oct 2018, 15:23

Good day

To whom it may concern.

Thank you for raising your concerns with us regarding the calls you are receiving.

We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.

• ID number

• Contact number that you are receiving the calls on and date of the last call.

•Reference number for the account

You may contact us via email at ***

Should you require any additional assistance with anything else, please direct all for our attention.

Regards,
Rafieka Mohamed
Customer Care Team

Norman Bissett & Associates Group's reply11 Oct 2018, 15:23

Official

Good day

To whom it may concern.

Thank you for raising your concerns with us regarding the calls you are receiving.

We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following in order to assist you accordingly.

• ID number

• Contact number that you are receiving the calls on and date of the last call.

•Reference number for the account

You may contact us via email at ***

Should you require any additional assistance with anything else, please direct all for our attention.

Regards,
Rafieka Mohamed
Customer Care Team

Mpho N's updateReviewer Update

11 Oct 2018, 16:04

YOU GUYS ARE TOO PLAYFUL. YOU ACT TO BE WORKING ON OUR ISSUES IN THE PUBLIC DOMAIN WHILE IN REALITY YOU DO NOT, YOU ARE STILL FAILING EVEN NOW TO ASSIST ME ON MY PROBLEM GIVING ME UNREASONABLE AND UNPROFESSIONAL EXPLANATIONS. WHY CANT YOU LIAISE WITH THE BEAURES TO FIND OUT WHAT IS THEIR PROBLEM TO REMOVE MY NAME SINCE YOU ARE THE ONE WHO HAVE SENT MY NAME TO THEM? AND YOU ARE BUSY GOING FROM PILLAR TO POST.

Mpho N's update11 Oct 2018, 16:04

Reviewer Update

Norman Bissett & Associates Group's replyOfficial

12 Oct 2018, 07:48

Good day

To whom it may concern.

Thank you for raising your concerns with us regarding the calls you are receiving.

We have been unable to locate the specific matter you are disputing. Please provide us with one of the following in order to investigate this matter with the respective Credit Bureaus.

• ID number

• Contact number that you are receiving the calls on and date of the last call.

•Reference number for the account

You may contact us via email at ***

Should you require any additional assistance with anything else, please direct all for our attention.

Regards,
Rafieka Mohamed
Customer Care Team

Norman Bissett & Associates Group's reply12 Oct 2018, 07:48

Official

Good day

To whom it may concern.

Thank you for raising your concerns with us regarding the calls you are receiving.

We have been unable to locate the specific matter you are disputing. Please provide us with one of the following in order to investigate this matter with the respective Credit Bureaus.

• ID number

• Contact number that you are receiving the calls on and date of the last call.

•Reference number for the account

You may contact us via email at ***

Should you require any additional assistance with anything else, please direct all for our attention.

Regards,
Rafieka Mohamed
Customer Care Team