lP
lekgale P

1 reviews | Active since Jan 2019

26 Feb 2021, 11:17

I was given a discount to settle the account

I had mr price mobile account in errears,of which i was given a discount of R802 to settle the account within two months,we made the arrangements through debit order,the first months they did debit R401 and send the statement later that i am left with R567.67 then the second month the did debit R401 again of which i was supposed to be done paying the account off but i kept quiet and now again they come back and say they will debit R212 and of which i can't tolerate this anymore.please Please peter intervene.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply26 Feb 2021, 14:21
Official
Good day,

Thank you for bringing this matter to our attention.
 
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind regards
Ilhaam Joubert

Customer Care Team