WN
Wandilee N
1 reviews | Active since May 2012
30 May 2023, 11:33
I want my paid up letter
I still have not received my Paid up letter for my Wonga account. I was granted a 50 percent discount for committing to pay off this debt in 3 months, the 3 months is now up but I am being given the run around regarding the letter. I have in my possession the settlement agreement that stipulates everything I have said above. Should I enlist the help of my lawyers, or will you keep true to your word and do the right thing?
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
30 May 2023, 14:37 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Colleen Prins
Customer Care Team
Norman Bissett & Associates Group's reply30 May 2023, 14:37
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Colleen Prins
Customer Care Team
Colleen Prins
Customer Care Team