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maureen M

1 reviews | Active since May 2021

04 May 2021, 09:48

HORRIBLE SERVICE

THIS PEOPLE ARE VERY UNPROFESSIONAL. I DONT EVEN KNOW WHY OUR ACCOUNTS GETS SOLD TO THEM. THEY CALLED ME AND SAID I OWE CELL C AND I MUST SETTLE IN 3 MONTHS. I ARRANGED THE 3 MONTHS DEBIT AND APPROVED THE DEBI CHECK. THEY DIDNT DEBIT ON 30 APRIL AS AGREED!! MUST I ALWAYS HAVE A DEBT? IS IT THEIR WAY TO **** PEOPLE AND SAY THERE ARE INTERESTS IN THE ACCOUNT WHEN THEY KEEP CALLING? NO THIS IS UNPROFESSIONAL!! RUDE CONSULTANTS!!! THEY DONT EVEN KNOW WHAT THEY ARE DOING! I CALLED YESTERDAY AND SPOKE TO MANDLA HE SAID HE DOESNT KNOW HE WILL CALL ME BACK IN AN HOUR, I CALLED AROUND 9 AM, ITS THE NEXT DAY AND IM STILL WAITING FOR THE CALL! I CALLED TODAY SPOKE TO KAYLA, I ASKED FOR BANKING DETAILS SHE SAID NO SHE CANT SEND ME. LIKE WHAT THE HELL IS GOING ON IN THIS SO CALLED COMPANY???

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply04 May 2021, 12:55
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team