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mokoenapaledi M

1 reviews | Active since Aug 2013

14 Jul 2020, 10:11

HORRIBLE!

I've just received a call from a very rude lady from this company telling me about a Cell C account which I know as settled. Next thing she tells me Cell C gave me wrong information and what she's saying is right. She's busy telling me about a stupid discount on a debt I know how it came about.

I've never had such a rude person call me to give me attitude on something that has nothing to do with her.

Cell C better change this company if this type of rudeness is what people have to go through when they ask difficult questions.

You can't tell me I owe R3000+ on an account I was told was settled then wanna push your 30% discount on something I don't know off.

She said she will take further steps, I really hope she does because I wanna engage with her further. She's *********** and disgusting.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply14 Jul 2020, 11:14
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team