KM
Krystal M

1 reviews | Active since Oct 2019

29 Oct 2019, 15:34

Harrassment

Thandeka Gumede is rude and clearly doesn't follow protocol. She harrassed me and refused to give me information regarding my account. I made numerous calls which which ended with no help. During the last attempt to lay a complaint, I was informed that she did not record our call! How is that even possible?

I will not make any payments or deal with your company. I refuse to deal with such dishonest uncouth human beings.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply30 Oct 2019, 08:32
Official
Good day,

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regard

Ghaironessa Mosaval
Customer Care Team