1 reviews | Active since Oct 2017
Harrasment personified: ADT & Norman Bissett & Associates
We (I) have been pestered for many, many months regarding an outstanding amount allegedly owed to ADT which we have never been able to verify, this despite many requests, emails and telephone calls in which we have sought proof of the original actual debt. Combined, myself and our FM receive upwards of 6-10 calls per day from a variety of numbers traced back to this business. No supporting documentation is ever available or sent when requested and as soon as you raise the question of such the call is unceremoniously terminated by the caller. Joke is.....in an attempt to rid ourselves of these calls we eventually in February 2019 decided to pay the amount and bring this to a closure, even though we definitely did not owe ADT a single cent after terminating our agreement with them 5 years ago. Do the math...10 calls a day, Mondays through Sundays since then, for an amount that has been paid, was never owed to start with....absolutely mind-blowing that a company is allowed to do this to start with. ADT, really....how do you expect me / my company to do business with you ever again?
Our reference number: 1ADT16841
Account number: KZ-DEP00029KZ
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention ( *** ).
Regards,
Jackie Julie
Customer Care Team
Our reference number: 1ADT16841
Account number: KZ-DEP00029KZ
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention ( *** ).
Regards,
Jackie Julie
Customer Care Team
