CS
Colin S

1 reviews | Active since Dec 2020

08 Dec 2020, 09:08

HARRASMENT

This firm is a JOKE and has the most arrogant and rude people working their call center, ADT obviously sold their debt book to them, I was never contacted by ADT to tell me there was a cancellation to pay, Event though i was on a debit order with them they never collected the outstanding cancellation fee. I have been harassed by Norman Bisset call center staff, even after i have paid the outstanding amount and emailed them the proof of payment TWO WEEKS ago, I continue to get emails and phone calls..... CHECK YOUR BANK STATEMENTS...

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply08 Dec 2020, 13:23
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team