TC
Trevor C
1 reviews | Active since Aug 2011
09 Feb 2016, 11:02
Harassment of the innocent
Told these people over a 100 times that they have the wrong person/wrong number and yet they keep sending me final demands. Are they F#$#$ useless or what? Many people have the same Surname F*kers, check the Firstname before sending SMS. The FSB would love to hear about this type of harassment and you as a regulated financial services provider should know better!!!<br> <br> So take my details off your system, check how many times I've called your agents and complained (all calls recorded that's what they say!!!)
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Replies (1)Norman Bissett & Associates Group's replyOfficial
09 Feb 2016, 13:49Hello ChembiahTC,
Our apologies for the inconvenience you've experienced.
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
Your complaint will be fully investigated. Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards
The Admin Team
Our apologies for the inconvenience you've experienced.
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
Your complaint will be fully investigated. Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards
The Admin Team
Norman Bissett & Associates Group's reply09 Feb 2016, 13:49
Official
Hello ChembiahTC,
Our apologies for the inconvenience you've experienced.
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
Your complaint will be fully investigated. Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards
The Admin Team
Our apologies for the inconvenience you've experienced.
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
Your complaint will be fully investigated. Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards
The Admin Team
