RP
Rencia P

1 reviews | Active since Sept 2020

22 Sept 2020, 09:19

Harassment from this circus

This is a review following my capitec review that i just did.

Capitec hands me over to Vertex solutions. Very nice people here and to date I've had no problems and i am still paying them via debit order. Latest installment was 26 August 2020 Plot twist: without me knowing on June 15th, 2020 Capitec hands me over to Norman Bisset & Associates as well regarding the same loan. First call confused me and i was like: Why you calling me when I'm already paying Vertex? These people have called me 4 times a day everyday looking for their money. I've called Capitecs legal department wanting answers and the consultant says: email CCS Enquiries. Well sir, for your info I've emailed them once and resent the same email 7 times! no one responds to my query, coupled with the harassment from NBA.... I mean people, I've worked right through lock down, 6 days a week. This past weekend was my first full weekend off since lockdown started. Will you believe me if i said that NBA called me on Saturday morning before 8am?? Can anyone blame me for my frustration? Guess what? While writing this review someone from NBA called me. I am so angry right now.

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Replies (2)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply22 Sept 2020, 10:24
Official
Good day,

Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards
Ilhaam Joubert

Customer Care Team
RP
Rencia P's update30 Sept 2020, 14:32
Reviewer Update
Ilhaam,

Why is Megan Schilder threatening that my account will go into further arrears if payment is not not made to NBA?