JB
Jodine B

1 reviews | Active since Jul 2019

28 Feb 2023, 12:47

Harassment from agents!

I am being called EVERY SINGLE DAY of my life from this company. Even on weekends. I’ve been paying my debt for the last few months yet they still call me every day saying they have a discount if I pay the full amount once off. Why are your agents harassing me every day? Based on the reviews I’ve read today, I am afraid if I continue paying, my name won’t be cleared and I won’t receive a clearance certificate. Please train your staff to only focus on the people who are not bothering to pay back a cent. As for those who are making an effort, even a small one, leave us alone please and stop spamming our emails! Today I made a payment towards the account again, I truly hope they stop harassing me.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply02 Mar 2023, 10:15
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team