SM
Stuart M

1 reviews | Active since Mar 2015

28 Jul 2015, 09:10

Harassment for an account I do not owe

In the beginning of the year, i was the victim of identity theft and an account with MTN was opened in my name. When I noticed payments coming off of my account, I immediately reversed the charges and informed MTN of the issue. I considered it rectified. 6 months later i start receiving multiple calls and smses from Norman Bisset instructing me to pay an account that i did not open.<br> <br> Please stop harassing me - this is not my problem to deal with.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply28 Jul 2015, 11:21
Official
Hello stuart.miller,

Our apologies for the inconvenience you've experienced.

We have submitted a dispute for the account in question to our client for investigation, we will revert with a response to the matter.

Kind regards

The Admin Team