Harassment

They are harassing me constantly.

My Vodacom account was handed over to them in 2014 and I paid diligently every month. When I asked for a statement in 2019 they flat out ignored me. I requested one again in 2020 and didn't receive one. My attorney then advised me to stop paying as they don't want to give me a statement (which I am rightful to get).

This year, I asked again. I finally received the statement and sent it on to my attorney, who then sent them an email requesting the original contract as well as a detailed statement from date of inception. They have not provided this yet.

They call me numerous times per day, even after I have specifically told them that I cannot take calls between 07:30 and 17:00. I have been advised not to pay this account until they have provided all the requested documents to my attorney. I have resorted to blocking each new number they have phoned me on, as they do not listen and don't respond to reasonable requests.