Harassment

SANBS claim was paid in full by the medical insurance on the 27th of October 2022, proof of payment was sent to 5 consultants and these consultants deny receiving the proof. In December one of the consultants whom I sent proof to went on leave and I received an automated response that he is on leave and will be back on 4 January 2023. After that the whole of January no one phoned. They started phoning and lying again saying the person I sent an email to is on leave again and they don’t talk about other consultants that received proof of payment.