JR
James R

1 reviews | Active since Sept 2015

30 Sept 2015, 14:20

Harassment & continued insistence to collect

My Nashua Mobile account was handed over to Mothlanthe Attorneys in Dec2010 and was paid by March 2011. Nashua then approached Nudebt Management, on 01/02/2012 I received demand letter whereupon I forward all the payments made and Nudebt issued me with a paid up letter on 14/02/2012 confirming the account was settled in full.<br> 23 May 2015 Norman Bisset sends me an email demading payment for the same account - 3 years after I received the paid up letter from Nudebt requesting payment but no amount only a reference number - I have contacted Norman Bissett several times telephonically and per email and informed you that this account is paid up there is no outstanding amount due - I have the letters to prove this and yet I continue to receive this demand letters. On the 17/08/2015 I faxed through all my documentation to your offices and have confirmation report. In the last 72 Hours I have received no less than 3 emails demanding payment still no amount stipulated . When i contacted your offices today there is no record of any faxes or correspondence. I Contacted Vodacom as the Vodacom Nashua accounts were transferred to Vodacom and they also confirmed the account is paid up.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply30 Sept 2015, 15:57
Official
Hello J Rough,

Our apologies for the inconvenience you've experienced.

We ceased all collections efforts on the account.

We confirm that this matter may now be regarded as finalised.

Kind regards

The Admin Team