Harassment and Useless agent feedback

Suddenly got an SMS that I suddenly owe Altech money and that I should phone Norman Bissett to rectify my account, Which I then immediately did. I then asked the call center agent for any proof they have of me signing or agreeing to this sudden account and what details there are of it. The lady said she will email it to me and escalate the matter, which I never got nor did she escalate the matter. (The call which I recorded as well FYI)

Then the harassment started with multiple calls per day even at times after hours as well as SMSes... I'm making this very clear that if I find out you put any default or judgement against my name I will take you down. There is no way in hell that an account can just pop up that I know my signature or verbal/written consent was not given for.

Today I got another SMS and actually tried phoning back to hear the status and ended up on hold for 5 minutes. Waste of time.

I look forward to your response and you rectifying this matter ASAP.