BK
Bryan K
1 reviews | Active since Jun 2019
09 Jun 2019, 00:51
Harassment
I receive regular emails, smses and missed calls from Norman Bisset & Associates. The emails claim that I own them money from an Autopage contract that was taken over by Vodacom. The call centre agents that have spoken to me are not able to provide any written correspondence to substantiate their claims and yet they keep threatening to hand me over unless I pay. This is very ********* and unprofessional business practice. When I try contact the call centre I’ve been on hold for twenty to thirty minutes each time with zero success. This should be investigated by Carte Blanche.
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Replies (1)0
Replies (1)Norman Bissett & Associates Group's replyOfficial
10 Jun 2019, 09:20Dear Mr Kirchner Bryan
Our reference number: APV25824 & APV12152
Account number: 1.***5 & 3H1.***5
Thank you for bringing this matter to our attention.
The accounts will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Our reference number: APV25824 & APV12152
Account number: 1.***5 & 3H1.***5
Thank you for bringing this matter to our attention.
The accounts will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Norman Bissett & Associates Group's reply10 Jun 2019, 09:20
Official
Dear Mr Kirchner Bryan
Our reference number: APV25824 & APV12152
Account number: 1.***5 & 3H1.***5
Thank you for bringing this matter to our attention.
The accounts will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Our reference number: APV25824 & APV12152
Account number: 1.***5 & 3H1.***5
Thank you for bringing this matter to our attention.
The accounts will be investigated and our office will revert to you with feedback. The accounts has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
