JM
Julius M
1 reviews | Active since Jan 2022
30 Jan 2022, 09:25
Harassment...!
***********... last year we made an arrangement for me to pay their client R395 that I was owing.. they sent me their bank details and a reference number. I did an ATM direct deposit of R400. The Atm did not issue a receipt, but it was a successful deposit. Till today they are still calling me and emailing me harassing me about the same payment. I don’t know what’s so difficult for them to track my payment with the reference they gave me.. Just because I can’t send them the slip that I made a payment in their books I still owe! I sick and tired of their phone calls. Please assist
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Replies (1)0
Replies (1)Norman Bissett & Associates Group's replyOfficial
31 Jan 2022, 08:05Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's reply31 Jan 2022, 08:05
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
