TM
Thomas M

1 reviews | Active since Jul 2021

31 Jul 2021, 08:53

Harassment

Keep getting threatening emails and sms about Altech Autopage acc. Back in Feb 2016 I submitted proof that I canceled my account and I send them proof that my account was paid up. I never heard of them again until 2 months ago when this harassment started again. I forwarded them the proof of my paid up account again several times and phoned the call center about 4 times and asked to speak to one of the account managers. The call centre ladies acknowledge that they can see all my mails and the phone calls and that they have escalated it to the account manager. I however have not been contacted by anyone- only keep receiving threatening sms’s and emails

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply02 Aug 2021, 10:18
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team