1 reviews | Active since Jul 2018
HAD ENOUGH!!
After becoming unemployed my accounts were handed over to Norman Bissett. After a 2 years of paying I was told by African Bank that they have now bought back one of the accounts. I asked for Norman Bissett to please send me all the reference numbers that they have on there books so that I can see which one is back with African Bank. After speaking to more than 6 different people and sending 2 emails asking for this information nothing has been done. I told them that if this is not sorted out by month end I will not be paying my accounts. Norman Bissett is refusing to give an money back to African Bank on the account that I have been paying. They say I must go to the bank and get a 2 year bank statement and email it through to them. I am at my wits end and feel like I am paying someone else's account off. I am done, I am unemployed and felt I was doing the right thing by paying a small amount on my accounts.
Thank you for bringing this matter to our attention.
Please contact us on *** to discuss the matter, as it contains personal information.
We trust the above is in order.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
Please contact us on *** to discuss the matter, as it contains personal information.
We trust the above is in order.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
