MM
Mzwamadoda M
1 reviews | Active since Aug 2014
04 Mar 2016, 08:28
********** Account
For the past 3 years I have been explaining myself over and over again to Norman & Bissett call centre agents. They accuse me of having an account with MTN that I never had. Almost every week I receive a call and I have to explain the same thing.<br> <br> Please help me to stop this harassment by them.<br> <br> Regards,
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Norman Bissett & Associates Group's replyOfficial
04 Mar 2016, 08:40Hello mmdolomba,
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
The Admin Team
Norman Bissett & Associates Group's reply04 Mar 2016, 08:40
Official
Hello mmdolomba,
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
The Admin Team