JL
Jacques L

1 reviews | Active since Feb 2011

07 Dec 2020, 14:39

EXTREMELY IRATE

I pay diligently each and every month and refuse to accept these types of emails from you organisation stating MY ACCOUNT IS NOW OVERDUE. You guys keep harassing me each and every month with sms and now emails even though I have never ever missed a payment. My son has left primary school, graduated High school and obtained a Higher Certificate already from a Universality yet you continue to harass me for an account from his primary school where there is so many other parents who could not afford and defaulted on their fees at that time. I am sure this account has reached In Duplum and every time I call the call centre I get cut off

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply07 Dec 2020, 15:29
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler

Kind Regards

Ghaironessa Mosaval
Customer Care Team