LM
Lisinda M

1 reviews | Active since Jul 2011

19 Jul 2019, 16:55

Dropped calls and wrongful harassment

I keep getting messages for a debt that is not mine - I never owned an African Bank account and phoning the offices to resolve the matter results in endless waiting lists and dropped calls.

You have the wrong telephone number and I'm not willing to spend more airtime trying to resolve this - 5 calls in a row were dropped - you guys are totally unprofessional! Do you think people have unlimited airtime to waste to help you correct your data and stop me being on the receiving end of unwarranted harassment?

Your text references 4AL100303L and 4AL100312C refers. Please stop the SPAM.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply23 Jul 2019, 07:35
Official
Dear Sir / Madam

Thank you for bringing this matter to our attention.

Please contact us on *** to discuss the matter, as it contains personal information.

We trust the above is in order.

Regards,
Jackie Julie
Customer Care Team