CO
Clint O

1 reviews | Active since May 2022

27 May 2022, 10:48

Double Deduction

Women called me to setup an arrangement for a Cell C account i had, i setup the arrangement for R500.00 p/m, just to find out that 2 months in the row they been taking off an extra R400.00 off my account, these guys are real ******, how can you just take off more money when i had a agreed amount to be taken off monthly, just appalling from Norman Bissett & Associates Group

0
Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply27 May 2022, 13:51
Official
 
Good day,

Our reference number: 

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind regards 
Ilhaam Joubert

Customer Care Team
 
 
 
CO
Clint O's update27 May 2022, 14:03
Reviewer Update
Hi Lovely lady by the name of Lamia called me from Norman Bissett and cleared things up for me , issue now all sorted thanks
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply27 May 2022, 14:33
Official
Good day

Thank you for the positive feedback.

Kind regards
Ilhaam Joubert

Customer Care Team