Dissatisfaction with a Blacklisting company.

I have been blacklisted after joining the gym. I spoke to the person that had assisted in signing me up and asked to cancel my membership but they did not cancel it or get back to me as they had promised. So when they changed ownership, they handed me over to Norman Bissett, I tried explaining it to them but they did not care. I started making payments as regularly as I could- I am a student and since we were in lockdown most of the year, I was not on campus and therefore did not receive much pocket money. They did not explain to me that not paying every month would result in me gaining interest on the account and only brought that up when I asked why the amount keeps on increasing but I am paying it off. Right now I am at home and they still want me to pay. I feel this whole arrangement is not fair because I tried to cancel and was not given the proper assistance and I feel it is the gym assistant’s fault for being negligent.