DISRESPECTFUL

I don't know who told debt collecting consultants that they have a right to speak to us the way they want. I was speaking to Anelisa yesterday, who was shouting at me as if she is speaking to her child at home. I explained to her that I am fully aware that I have an account that was handed over to them, I know of the consequences of not paying on time, but she came down on me as she wishes and hung up in my ear. I am sorry I can not tolerate such, I also work in a call centre and I don't remember speaking to a client in that manner. And please refrain from calling me after 19:00