RC
Roxy C

1 reviews | Active since Jan 2018

08 May 2020, 12:22

DISGUSTED

I received a call today that I owe home choice money but yet I got a clearance certificate and this account has been paid up!!!!

I then also checked on my credit profile and to my surprise I see that the account is showing as open and there is a total balance of R16113 and the account is in DEFAULT

CAN someone please answer me !!!!

0
Replies (2)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply11 May 2020, 12:44
Official
Dear Sir / Madam

Thank you for bringing this matter to our attention.

Due to the COVID-19 National Lockdown, we are unable to attend to your query immediately.  

Your query is important to us and we will treat the matter as High Priority once we are back in the office and if we were unable to resolve it remotely.

We trust you understand our predicament during this time.

Please keep safe.

Regards
Norman Bissett & Associates


RC
Roxy C's update11 May 2020, 13:01
Reviewer Update
i think that i am being prejudiced as a consumer that settled her debt in full and got a clearance letter for it being paid up and now i am being blacklisted by you guys which is totally unacceptable!!! why do i have to suffer and have a terrible credit record i am not going to accept this lame response . I am going to take the matter further to the credit ombudsman and take legal action because i settled this account