MT
Mona T
1 reviews | Active since Feb 2023
27 Feb 2023, 23:11
Debt Has Been Settled But The Credit Report Has Not Been updated.
I have settled my debt in full and you still have not updated the correct information on my credit report,thus affecting my credit score.
My MTN account still indicates that I am in arrears when I have in fact paid in full. Please sort this out with Experian and have my credit report updated.
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
01 Mar 2023, 10:15Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
KInd Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
KInd Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply01 Mar 2023, 10:15
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
KInd Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
KInd Regards
Ghaironessa Mosaval
Customer Care Team