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Esther L

1 reviews | Active since Sept 2022

21 Aug 2023, 21:10

Day light *******

You guys are the worst, stop ****ming us.You have been saying i didn't pay. I have sent you proof of payment, multiple times and no one has repiled. You haven't updated how much I owe. To my surprise now i owe R647 while its supposed to be R300 because i paid R250 on the 5th July. Why am i being charged more?? Please deduct the money i have paid and stop adding interest while i have paid. Stop ****ing us. I paid using the same link snapscan you provided. Why isbit difficult to do your job.Because the account i am paying has been closed already. Please send me updated statements and report correct information on clearscore.

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Replies (2)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply23 Aug 2023, 11:52
Official
 Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies.

Customer Care Team 
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply23 Aug 2023, 11:53
Official
  Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies.

Customer Care Team