******, ******* and harassment pros

Refer to the matter regarding my glocell account (***) which was handed over to Nimble Group (Norman Bissett & Associates) instead of cell c. I have emails showing that Glocell informed me of the move to cell c, however you started calling me instead. The contract was opened on the 25/04/2017 and was meant to end on the 25/04/2019, however I have been harassed and called incessantly by your agents since June 2017.

The emails also have statements attached and that was the last invoice received from Glocell. I will not pay for the full contract which I did not cancel, I have checked with the credit bureaus and the balance reflecting regarding the account is R1037, the same amount reflects on the attached statement which I obtained from your agent Nomathamsanqa Falati as well as Dezile Sibeko on the 25th of March 2019. An email was sent to Ms Falati on the 26th March 2019, explaining the contract duration as well as services that I never recieved, but I am expected to pay for, no response was received.

On the 26th March 2019, a lady by the name Cecilia Du Plooy called me and she was the first to actaually listen and was prepared to assist, unfortunately for some unknown reason my emails to her regarding the matter never went through from my end.

The statements clearly show the R1037 and the three payments of R300, R300 and R500 being the last payment on the 15/01/2019. This shows clearly the balance at the time of the hand over was settled, however you insist on me paying the full value of the contract which I did not receive or enjoy. in my possession are proof of payments of the payments made, also I would like you to send me the hand over instruction letter that was sent to you by your client Glocell, because Glocell sent me a cession letter, not a termination notice and nowhere in that letter was Nimble Group (Norman Bissett & Associates) mentioned. Also it should go on record that cell c offered me a contract acting on their own accord, So I truly believe Nimble Group (Norman Bissett & Associates) are acting ********ly, **********ly and your only intent and interest is to de***** former Glocell customers. I trust this matter will be resolved once and for all, I have grown tired of explaining the same thing to the agents who call every second day or weekly, Since your calls are recorded, one would expect the matter to be concluded by now. You need your own zondo commission shame