mM
moshoeu M

1 reviews | Active since Apr 2019

08 Apr 2019, 11:29

Contract with Tracker

Dear sir. I had a contract with Tracker for a vivo polo, which I sold last year. I was told that am owing the contract amount after informing them that I no longer have the car. I paid the amount reflected in 2018. now in 2019 they phone me to say I owe them R1500 FOR THE REMAINDER of the contract. I ask them to send me summons to appear in court. Now norman & Bisset keep on phoning me. I have communicated with Tracker and they insist that they want payment. Please help me. The tracker number is ********** .

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Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply08 Apr 2019, 13:27
Official
Dear Mr Sam Mabusela

Our reference number: ***2
Account number: ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention. 

Regards,
Jackie Julie
Customer Care Team

mM
moshoeu M's update18 Jul 2019, 12:34
Reviewer Update
Dear Jackie,
Please check my send to Norman & Bisset company. I have paid arrears previously on this Tracker account, I ask the contract be cancelled, now they say I owe about R1500.00. Until when will this arrears accumulate? The car covered on this contract is long gone. No more business from my side please......

Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply18 Jul 2019, 13:45
Official
 Dear Mr Sam Mabusela

 Thank you for bringing this matter to our attention.

 The account will be investigated and our office will revert to you with feedback. 
 
 Regards,
Jackie Julie
Customer Care Team